crickex Login — Access your account securely, every step explained
Whether on mobile or computer, logging in to crickex is straightforward. On this page you will find step-by-step instructions, what to do if you forget your password, account security advice, and solutions to common problems.
Login steps on mobile and computer
Millions of Bangladeshi users log in to crickex every day. The process is simple — just follow each step correctly and you won't run into any issues.
Login on smartphone
Open your browser
Open Chrome, Firefox, or Safari on your Android or iOS phone and type the official crickex website address.
Tap the Login button
You will see the "Login" button at the top right of the page. Tap it to open the login form.
Enter your details
Enter your registered username or mobile number and password correctly. Keep in mind that the password is case-sensitive.
Login complete
If everything is correct, your dashboard will open. If an OTP is requested, enter the code sent to your registered number.
Login on computer
Go to the website
Type the correct crickex website address in any modern browser. Bookmarking it means you won't have to search for it each time.
Open the login form
Click the "Login" option in the top navigation bar. The form will appear as a pop-up or a new page.
Fill in your details
Enter your username and password. If you keep the "Remember me" checkbox enabled, the form will be filled in automatically next time.
Confirm access
Enter the OTP if required. Once logged in, your balance, betting history, and all features will be visible immediately.
crickex Login
Access your account
Forgot your password or username?
It is common to forget your password after not logging in for a long time, or when browsing from a new device. crickex provides a simple way to resolve this.
How to reset your password
- Click the "Forgot your password?" link on the login form.
- Enter the mobile number or email you used during registration.
- An OTP code will be sent to your number — enter it within the allotted time.
- Create a new password. Use a strong password combining uppercase letters, lowercase letters, and numbers.
- Save the changes and log in with your new password.
If you can't remember your username
If you have forgotten your username, you can also log in using the mobile number you used during registration. If you still have trouble, contact crickex live chat support — help is available 24/7 in both Bengali and English.
After logging in, you can visit crickex Casino to enjoy live casino games, or place bets on BPL and T20 matches in cricket betting.
Account security advice
Keeping your account secure after logging in is just as important. Following the tips below will protect your account from unauthorised access.
Keep OTP verification enabled
Confirm your identity with the OTP code sent to your mobile at each login. This extra layer prevents unauthorised access to your account.
Be careful of fake sites
Fake sites that look like crickex do exist. Always verify the correct web address and type it in the browser bar — never log in by clicking an unfamiliar link.
Use a strong password
Use a password of at least 8 characters containing uppercase and lowercase letters, numbers, and symbols. Do not create a password from your name or date of birth.
Use your own device
If you log in at a cyber café or on a friend's phone, do not forget to log out. Staying logged in on your own phone is the safest option.
Keep your email and number up to date
If your registered mobile number or email changes, update it in your crickex account immediately, otherwise you may have trouble receiving OTPs.
Do not share your password with anyone
No crickex staff member will ever ask for your password. If someone does, it is a fraud attempt — report it to live chat immediately.
Solutions to common login problems
Some problems come up regularly. Match your issue against the list below — in most cases the solution is straightforward.
Getting an incorrect password message
Check whether Caps Lock is off. If you copy and paste your password, there may be spaces at the start or end — type it directly instead. After three incorrect attempts, wait a while as the account may be temporarily suspended.
OTP not arriving
Check your network signal. Make sure the number is correct. Wait a few minutes and try again. If it still doesn't arrive, let crickex live chat know.
Page not loading or stuck
Clear your browser cache and cookies. Try a different browser. Check your internet connection or switch from mobile data to WiFi (or vice versa).
Account showing as temporarily suspended
The system automatically locks the account for a period due to repeated incorrect passwords. Try again after 15–30 minutes, or reset your password.
Session keeps ending
crickex logs you out automatically after extended inactivity — this is a security measure. Keeping "Remember me" enabled means you won't have to log in repeatedly.
Get in touch quickly
If none of the solutions above work, speak with the crickex support team.
For more information, read the FAQ or check the responsible gaming guidelines.
After logging in, start playing
After opening an account at crickex, get a 150% bonus on your first deposit, up to ৳15,000 — the bonus amount must be wagered 10 times. Example: deposit ৳1,000 and ৳1,500 in bonus is added, giving a balance of ৳2,500 with a wagering requirement of ৳15,000.
You can deposit a minimum of ৳300 — via bKash, Nagad, Rocket, Upay, and bank transfer. A minimum of ৳1,000 is needed to withdraw, and funds are generally received within 30 minutes to 3 hours.
Regular players have access to three VIP tiers — Bronze, Silver, and Gold — with cashback of up to 0.8% per week. You can find out more about crickex VIP benefits.
Log in to crickex — start playing in just one step
Deposit with bKash, Nagad, or Rocket. Slots, live casino, and cricket betting — all in one place.
For users aged 21+. Play responsibly.